This database is archived.
It is no longer maintained and receives no further updates. The information on this page reflects the state of May 2026 and may be outdated or wrong by now.
For chatting, we recommend a chatmail relay instead of a classic email provider.
If you run your own mail server, the most reliable way to make it
work with email clients is to publish an
autoconfig file
at
/.well-known/autoconfig/mail/config-v1.1.xml on your domain.
To set up a profile with a third-party classic email provider, you may need the "advanced settings" during profile creation. Please consult your provider for the required server settings.
WEB.DE
Needs preparation.
To use your web.de email address you have to enable IMAP access. Please see web.de’s own article on how to do that.
Afterwards you can use your web.de email address and the newly created password.
Disable 3-Way Spam Protection
If the 3-Way Spam Protection is enabled in the web.de settings, things won’t work as expected, as all emails by unknown contacts will be moved to the “Unbekannt” folder instead of the Inbox.
If you want to receive contact requests, you should downgrade it to 2-Way Spam Protection, as described here: https://hilfe.web.de/email/spam-und-viren/spamschutz-einstellungen.html
One more tip: In case you find that messages are not moved into the designated “DeltaChat”-folder of your email account, please make sure that you have less than 40 folders altogether. Apparently web.de allows only for 40 folders. Note that also folders in the trash do count.
Unlock your web.de account
Some people have reported that their accounts were locked by web.de after heavy chatting.
If Delta Chat stops working with your web.de account, you can usually resolve that by logging into the web interface and reset your password to be long & secure.
If you chat a lot, consider adding a separate profile for that on a Chatmail Relay.
Last checked: 2020-01